FAQ

Who are Genfitt?
-Genfitt is the largest independent wholesale distributor of farm machinery parts, agricultural components and spares to the agricultural trade sector in Ireland.

I am not a trade customer, can I still shop with you?
-No unfortunately not. Genfitt operate as trade only. However you can find out your nearest stockist by contacting us via email info@genfitt.ie or by phoning us on +353 (0) 94 93 81377.

How long does delivery take?
-Genfitt offers next business day delivery to orders placed before 3pm for Irish & Northern Irish customers. Delivery to the UK can take 2-3 business days. 

I am looking for a copy of an invoice for a recent order. Where do I find it?
-If you login to your account you can access invoices under "My Account." Click here for a demo video.

How do I find products on the website?
-You can search by product code, keyword or by category. Click here to see a demo on ordering through our website. 

How do I set up a webshop account with Genfitt?
-To set up a webshop account with us, you must have a Genfitt account number. Fill in the form here and we will get you set up straight away. 

How do I access pricing?
-You can access pricing on our website by logging into your webshop account here.

What sales representatives are in my area?
-We have a team of sales representatives who are highly experienced in all areas of product, consumer requirements, local market, merchandising and promotions. Our sales representatives cover the Republic of Ireland and Northern Ireland. Find your nearest sales rep by contacting us on +353 (0) 94 93 81377.

I would like to buy from Genfitt but don't have an account. What do I do?
-Contact our dedicated customer service team at +353 (0) 94 93 81377 or email us at info@genfitt.ie and we will set you up right away.